Privacy Policy

Effective Date: October 1, 2025

1. Overview

At The Universal Jacket, your privacy and security are important to us. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you access our website, use our services, or make a purchase from theuniversaljacket.com (the “Site”).

This Site is powered by WordPress using the Wootsify theme, which helps us deliver a seamless, fast, and user-friendly shopping experience. By using this Site, you consent to the practices described in this Privacy Policy.

2. Personal Information We Collect

We may collect and process the following categories of personal information:

Contact Information: Name, shipping and billing address, email, phone number
Payment Details: Credit/debit card info, transaction ID (processed securely via third-party payment gateways – we do not store your card details)
Account Information: Login credentials (username, password), preferences, wishlist items
Order History: Items viewed, purchased, returned, or added to cart
Device & Usage Info: IP address, browser type, operating system, referral source, device ID, session data
Communication Data: Information you submit via our contact forms, email, or customer support interactions

3. How We Collect Personal Information

We collect your information in the following ways:

Directly from you: When you browse the site, register an account, make a purchase, submit a form, or contact us at info@theuniversaljacket.com
Automatically: Through cookies and tracking technologies while using the website
From third-party services: Including payment processors, shipping partners, and analytics tools

4. How We Use Your Information

Depending on how you interact with us, we may use your information to:

Process and fulfill your orders
Manage your account and preferences
Communicate with you about your order, shipping, or support inquiries
Send promotional emails and offers (you can unsubscribe at any time)
Analyze trends, traffic, and site usage for performance and improvements
Prevent fraud, enforce legal terms, and comply with legal obligations
Deliver relevant advertisements via third-party platforms

5. Sharing Your Information

We may share your personal data with:

Trusted third-party providers: Shipping companies, payment processors (e.g., Stripe, PayPal), and customer service tools
Analytics and marketing partners: Such as Google Analytics or Facebook Ads
Legal authorities: When required to comply with applicable laws, court orders, or investigations
In the case of business transitions: Such as mergers, acquisitions, or restructuring

We do not sell your personal information to third parties.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and login session
Analyze traffic and site performance
Deliver personalized ads based on your interests

You can manage cookie preferences in your browser settings or via our cookie consent banner.

7. Security

We implement appropriate technical and organizational measures to protect your personal data. While we strive for security, no method of transmission or storage is 100% secure. We recommend using secure networks and keeping your account information confidential.

8. Your Rights

Depending on your location (e.g., EU, UK, California), you may have the following rights:

Right to access and receive a copy of your data
Right to request correction of inaccurate data
Right to request deletion (“right to be forgotten”)
Right to object to data processing or marketing
Right to data portability
Right to opt out of sale or sharing of personal data

To exercise any of these rights, email us at: info@theuniversaljacket.com
We may ask you to verify your identity before fulfilling your request.

9. Children’s Privacy

This Site is not intended for individuals under the age of 16. We do not knowingly collect or process personal information from children. If you believe we have unknowingly collected such data, please contact us immediately to request removal.

10. International Data Transfers

If you are accessing our services from outside the U.S., please note that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

11. Third-Party Links

Our website may contain links to third-party websites (e.g., Instagram, Pinterest, or external blogs). This policy does not apply to their content or data practices. We encourage you to review their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. All changes will be posted on this page with an updated effective date. Your continued use of the Site indicates your acceptance of any changes.

13. Contact Us

Have questions or concerns about our Privacy Policy or how your data is handled?

Email: info@theuniversaljacket.com
Phone: +1 (424) 224-8578
Address: 4246 W Northgate Dr #179, Irving, TX 75062